Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton, Rochdale OL11 2XZ GB
View map Reservations: +1-800-760-7718
4.0 Star property Next to a golf course
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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Very good
4.0/5

Based on 1604 guest reviews

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  • Free WiFi
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Indoor pool
  • Breakfast available (surcharge)
  • Bar/lounge
  • Smoke-free property
  • Children's pool
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11/29/2020 - 11/30/2020
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

80
Good

Summary of 2,073 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 80/100 based on reviews from all travelers.

"Good wellness hotel. Close to parking areas. Great pool."

Pool

94/100
72 reviews

"Great pool."

Wellness Area

87/100
298 reviews

"Clean and nice sauna area. Good fitness area."

Location

86/100
132 reviews

"Great, central location with excellent parking."

Service

82/100
701 reviews

"Professional, friendly service, especially at the bar." Decent management, reception, and restaurant service. Housekeeping can be a problem. Room service could have been improved. Booking process is sufficient.

Cleanliness

73/100
231 reviews

"Clean hotel facilities. Wellness areas and rooms are clean." The bathrooms and dining area need some cleaning.

WiFi

71/100
13 reviews

"Good internet service."

Room

70/100
619 reviews

"Rooms are OK, but old and poorly maintained." Large, clean rooms with excellent beds. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Vibe

62/100
136 reviews

"Decent vibe. Relatively friendly Atmosphere." Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Great for a wellness holiday. Awesome for families.

Breakfast

61/100
182 reviews

"Decent and moderately priced breakfast."

Bar

55/100
102 reviews

"Standard bar. Alcoholic drinks are not the best. Good bar service."

Food

54/100
353 reviews

"Poor dining experience overall; decent menu, but restaurant is expensive." Complaints about restaurant cleanliness, sides, and desserts. Snacks are ok. Fish & seafood is acceptable. Bad poultry dishes. Untasty beef dishes & steak. Pork dishes are not good. Tasteless vegetables. Poor vegetarian & vegan dishes.

Rated 77/100 based on reviews from couples.

"Excellent pool. Location is great."

Pool

95/100
11 reviews

"Great pool."

Location

86/100
31 reviews

"Great location and easy parking."

Wellness Area

81/100
94 reviews

"Great wellness & sports facilities."

Service

78/100
160 reviews

"Professional, friendly service, especially at the bar." Reception is alright, but restaurant service is disappointing.

Cleanliness

71/100
56 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

71/100
186 reviews

"Rooms are spacious and tidy and beds are alright." Rooms are run down with bad furniture and TVs and filthy bathrooms. Shower can be a problem.

Breakfast

64/100
58 reviews

"Breakfast is average."

Comfort

58/100
74 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Vibe

56/100
30 reviews

"Decent vibe. Relatively friendly Atmosphere." Hotel could use some updating. Hotel is relatively stylish.

Food

53/100
85 reviews

"Complaints about dining experience with subpar desserts & fruits." Restaurant is pricey, and the menu is alright, but side dishes are not highly recommended. Bad poultry dishes.

Bar

52/100
25 reviews

"Standard bar. Alcoholic drinks are not the best. Good bar service."

Rated 78/100 based on reviews from families.

"Clean wellness & sports facilities. Great pool."

Pool

95/100
12 reviews

"Great pool."

Wellness Area

87/100
30 reviews

"Great wellness & sports facilities."

Location

87/100
11 reviews

"Great location."

Service

74/100
90 reviews

"Professional, friendly service, especially at the bar." Reception and management are fine, but housekeeping is below average.

Cleanliness

70/100
29 reviews

"Good cleanliness in rooms, but so-so in the building." Clean hotel facilities.

Room

61/100
77 reviews

"Rooms are standard overall, but clean and large with OK beds." Poor maintenance in rooms and bathrooms.

Breakfast

60/100
30 reviews

"Breakfast is average."

Value

58/100
17 reviews

"Fairly good value for money."

Comfort

58/100
30 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Amenities

57/100
20 reviews

"Average hotel building."

Vibe

54/100
17 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere.

Food

54/100
45 reviews

"Poor dining with a standard menu."

Bar

54/100
15 reviews

"Standard bar. Good bar service."

Rated 76/100 based on reviews from business travelers.

"Good fitness area. Clean hotel facilities."

Pool

93/100
9 reviews

"Great pool."

Wellness Area

85/100
21 reviews

"Great for wellness, with a decent fitness area."

Location

84/100
22 reviews

"Great location and easy parking."

Service

78/100
81 reviews

"Service is professional and friendly." Service at reception and in restaurant are okay.

Cleanliness

74/100
37 reviews

"Clean hotel facilities. Clean rooms."

Room

69/100
89 reviews

"Decent, large, and clean rooms." Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Shower can be a problem.

Value

59/100
22 reviews

"Fairly good value for money."

Vibe

58/100
10 reviews

"Decent vibe."

Comfort

57/100
36 reviews

"Spacious, quiet comfortable rooms, but very noisy."

Breakfast

56/100
22 reviews

"Breakfast is average."

Food

41/100
47 reviews

"Bad overall dining experience with a bad menu. Bad desserts & fruits."

Rated 75/100 based on reviews from solo travelers.

"Accessible parking. Friendly service."

Wellness Area

87/100
13 reviews

"Great wellness & sports facilities."

Location

84/100
8 reviews

"Great location."

Service

82/100
34 reviews

"Friendly service."

Cleanliness

75/100
10 reviews

"Clean."

Room

66/100
29 reviews

"Typical rooms with comfy beds, although bathrooms are not highly reviewed." Shower can be a problem.

Breakfast

61/100
13 reviews

"Breakfast is average."

Value

58/100
5 reviews

"Fairly good value for money."

Comfort

57/100
10 reviews

"Excellent beds, but only decently comfortable overall and somewhat noisy."

Vibe

54/100
7 reviews

"Decent vibe."

Food

53/100
20 reviews

"Decent food and menu."

Rated 76/100 based on reviews from all travelers.

"Good wellness hotel. Close to parking areas. Great pool."

Room

62/100
5 reviews

"Room is all right."

Rated 78/100 based on reviews from all travelers.

"Good wellness hotel. Close to parking areas. Great pool."

Pool

94/100
71 reviews

"Great pool."

Wellness Area

87/100
298 reviews

"Clean and nice sauna area. Good fitness area."

Location

86/100
126 reviews

"Great, central location with excellent parking."

Service

82/100
691 reviews

"Lacking housekeeping and poor restaurant service, but friendly service overall." Reception and management are fine. Great, professional bar service. Room service could have been improved. Booking process is sufficient.

Cleanliness

74/100
227 reviews

"Clean hotel facilities. Wellness areas and rooms are clean." The bathrooms and dining area need some cleaning.

Room

70/100
610 reviews

"Large, clean rooms with excellent beds." Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem. Rooms needing updating with poor quality A/C and minibars.

WiFi

68/100
12 reviews

"Regular internet service. Wifi quality could be improved."

Vibe

62/100
134 reviews

"Decent vibe. Relatively friendly Atmosphere." Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok.

Breakfast

61/100
178 reviews

"Decent and moderately priced breakfast."

Bar

55/100
102 reviews

"Standard bar. Alcoholic drinks are not the best. Good bar service."

Food

54/100
351 reviews

"Poor dining experience overall; decent menu, but restaurant is expensive." Complaints about restaurant cleanliness, sides, and desserts. Snacks are ok. Fish & seafood is acceptable. Bad poultry dishes. Untasty beef dishes & steak. Pork dishes are not good. Tasteless vegetables. Poor vegetarian & vegan dishes.

Rated 76/100 based on reviews from couples.

"Excellent pool. Location is great."

Pool

95/100
11 reviews

"Great pool."

Location

86/100
31 reviews

"Great location and easy parking."

Wellness Area

81/100
94 reviews

"Great wellness & sports facilities."

Service

78/100
159 reviews

"Professional, friendly service, especially at the bar." Reception is alright, but restaurant service is disappointing.

Cleanliness

73/100
55 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Room

72/100
185 reviews

"Rooms are spacious and tidy and beds are alright." Rooms are run down with bad furniture and TVs and filthy bathrooms. Shower can be a problem.

Breakfast

64/100
57 reviews

"Breakfast is average."

Comfort

58/100
74 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Vibe

56/100
30 reviews

"Decent vibe. Relatively friendly Atmosphere." Hotel could use some updating. Hotel is relatively stylish.

Food

53/100
85 reviews

"Complaints about dining experience with subpar desserts & fruits." Restaurant is pricey, and the menu is alright, but side dishes are not highly recommended. Bad poultry dishes.

Bar

52/100
25 reviews

"Standard bar. Alcoholic drinks are not the best. Good bar service."

Rated 73/100 based on reviews from business travelers.

"Good fitness area."

Pool

93/100
9 reviews

"Great pool."

Wellness Area

85/100
21 reviews

"Great for wellness, with a decent fitness area."

Location

84/100
19 reviews

"Great location and easy parking."

Service

78/100
78 reviews

"Service is professional and friendly." Service at reception and in restaurant are okay.

Cleanliness

74/100
36 reviews

"Clean hotel facilities. Clean rooms."

Room

70/100
84 reviews

"Decent, large, and clean rooms." Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Shower can be a problem.

Value

59/100
21 reviews

"Fairly good value for money."

Comfort

58/100
34 reviews

"Spacious, quiet comfortable rooms, but very noisy."

Vibe

58/100
10 reviews

"Decent vibe."

Breakfast

56/100
21 reviews

"Breakfast is average."

Food

41/100
46 reviews

"Bad overall dining experience with a bad menu. Bad desserts & fruits."

Rated 77/100 based on reviews from families.

"Clean wellness & sports facilities. Great pool."

Pool

95/100
12 reviews

"Great pool."

Wellness Area

87/100
30 reviews

"Great wellness & sports facilities."

Location

87/100
11 reviews

"Great location."

Service

75/100
89 reviews

"Professional, friendly service, especially at the bar." Reception and management are fine.

Cleanliness

70/100
29 reviews

"Good cleanliness in rooms, but so-so in the building." Clean hotel facilities.

Room

61/100
77 reviews

"Rooms are standard overall, but clean and large with OK beds." Poor maintenance in rooms and bathrooms.

Breakfast

60/100
30 reviews

"Breakfast is average."

Value

58/100
17 reviews

"Fairly good value for money."

Comfort

58/100
30 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Amenities

57/100
20 reviews

"Average hotel building."

Vibe

54/100
17 reviews

"Decent vibe. Hotel could use some updating." Relatively friendly Atmosphere.

Food

54/100
45 reviews

"Poor dining with a standard menu."

Bar

54/100
15 reviews

"Standard bar. Good bar service."

Rated 71/100 based on reviews from solo travelers.

"Accessible parking. Friendly service."

Wellness Area

87/100
13 reviews

"Great wellness & sports facilities."

Location

84/100
8 reviews

"Great location."

Service

82/100
34 reviews

"Friendly service."

Cleanliness

75/100
10 reviews

"Clean."

Room

66/100
29 reviews

"Typical rooms with comfy beds, although bathrooms are not highly reviewed." Shower can be a problem.

Breakfast

61/100
13 reviews

"Breakfast is average."

Value

58/100
5 reviews

"Fairly good value for money."

Comfort

57/100
10 reviews

"Excellent beds, but only decently comfortable overall and somewhat noisy."

Vibe

54/100
7 reviews

"Decent vibe."

Food

53/100
20 reviews

"Decent food and menu."

Review Semantics by TrustYou

Property description

With a stay at Mercure Manchester Norton Grange Hotel & Spa, you'll be centrally located in Rochdale, within a 10-minute drive of Boundary Park and Rochdale Town Hall. This 4-star hotel is 6.3 mi (10.1 km) from Heaton Park and 8.7 mi (14 km) from AO Arena.

Enjoy international cuisine at Grange Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Make yourself at home in one of the 81 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Rochdale Town Hall - 4.8 km / 3 mi
Spotland Stadium - 5.3 km / 3.3 mi
Boundary Park - 5.6 km / 3.5 mi
Oldham Coliseum Theatre - 7.4 km / 4.6 mi
Heaton Park - 10.1 km / 6.3 mi
Blackley Golf Club - 10.5 km / 6.5 mi
Hollingworth Lake - 11.1 km / 6.9 mi
Printworks - 12.6 km / 7.8 mi
National Football Museum - 12.7 km / 7.9 mi
Urbis - 12.7 km / 7.9 mi
Chetham's Library - 13.1 km / 8.2 mi
Royal Exchange Theatre - 13.5 km / 8.4 mi
Exchange Square - 13.5 km / 8.4 mi
John Rylands Library - 13.8 km / 8.6 mi
St Mary's The Hidden Gem - 13.8 km / 8.6 mi

The preferred airport for Mercure Manchester Norton Grange Hotel & Spa is Manchester Airport (MAN) - 36.4 km / 22.6 mi

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Well-lit path to entrance
  • In-room accessibility
  • Garden
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Full-service spa
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Total number of rooms - 81
  • Number of floors - 3
  • No rollaway/extra beds available
  • Rooftop terrace
  • Indoor pool
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Express check-out
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Turkish bath/Hammam
  • Spa services on site
  • Smoke-free property
  • Sauna
  • Children's pool
  • Laundry facilities
  • Steam room
  • Elevator
  • Free self parking
  • Conference space
  • Wheelchair accessible path of travel

Airport & shuttle information

Manchester Airport which is 20 miles away and one way taxi would cost around £25.00

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Breakfast at the hotel is full continental from your Hot Buffet which includes Sausages, bacon, selection of Eggs and many more, Also we have the different selection of cereals for you to choose from and different types of Cheeses and fresh meats to have. We also have the toasting making area which has a selection a different pastries.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed - Only guide dogs

Parking information

Our car park has up to 200 spaces with areas for couches to park as well, also parking is free for guests to use.

Internet/Wi-Fi

We have superfast Wi-Fi throughout the hotel free for all guests to use.

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)
  • Early check-in fee: GBP 30 (subject to availability)
  • In-room safe fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • The property affirms that it follows sanitization practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
  • Enhanced food service safety measures are in place.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Safe Travels (WTTC - Global)

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows regional sanitization guidelines We're Good To Go (UK)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Essential Workers Only - YES

Property confirms they are implementing enhanced cleaning measures

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

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